Blackchair

Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service – it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.

Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.